Actionable Insights From APT's Retail Practice
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APT VP Rupert Naylor Featured in Financial Times

April 23rd, 2014 | Posted by JDouglass in Financial Services | Uncategorized - (Comments Off on APT VP Rupert Naylor Featured in Financial Times)

Commentary from APT Vice President Rupert Naylor was recently featured in the Financial Times in response to Sir Tim Harford’s article, “Big Mistake.” In the article, Harford argues that too many Big Data advocates care about “correlation rather than causation.” Naylor agrees this issue is problematic and offers a solution, suggesting that test and learn analytics can bridge this disconnect by driving to cause-and-effect relationships. Click here to read the full commentary.

Managing Shareholder Expectations When Making Technology Investments

April 16th, 2014 | Posted by JDouglass in Uncategorized - (Comments Off on Managing Shareholder Expectations When Making Technology Investments)

As the economy improves, more banks are increasing capital expenditures in order to modernize existing operations and invest in new technologies.

In a recent American Banker article, Andy Peters points out that the retail arms of banks have traditionally lagged behind on technology, and that many have recently made sizeable capital expenditures on technology infrastructure. Peters points out that “banks are estimated to spend 4.2% more on technology this year compared with 2013,” and reports that banks such as Valley National and Zions Bank are spending between $200 million and $500 million over the next few years to set up key infrastructure that ranges from upgrading teller technology to improving retail branches. (more…)