Actionable Insights From APT's Retail Practice
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The Industry Impact of Amazon Dash

April 4th, 2017 | Posted by APT in Retail - (Comments Off on The Industry Impact of Amazon Dash)

Two years after its launch, Amazon Dash – the Wi-Fi connected device that allows consumers to order their favorite products with the push of a button – has grown to offer products from more than 100 brands. With items in categories ranging from grocery to beauty to baby and pets, consumers can fill their homes with various Dash buttons and never again need to trek to the store.

This automated approach to shopping may only be the beginning. “The real long-term goal is that you never have to worry about hitting that button,” said an Amazon spokesperson, following the product’s 2015 release. With Amazon Dash Replenishment already built into some household appliances – such as Whirlpool washers and dryers that can automatically restock laundry supplies, and Brita pitchers that order new filters as needed – Dash could be a mere stepping stone to an even more automated shopping experience.

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Inventory That Fits Just Right

February 24th, 2017 | Posted by APT in Retail - (Comments Off on Inventory That Fits Just Right)

“Get comfortable with days of inventory, not weeks,” said Home Depot’s senior vice president of supply chain, in The Wall Street Journal.

Home Depot is not alone in reducing inventory levels. Nordstrom and Ross have also joined the ranks of retailers trimming inventory in hopes of slashing backroom and distribution costs, minimizing markdowns, and decluttering stores. Yet retailers that reduce inventory in the wrong way will also mark down their profits. Before shifting strategies, retailers seeking to “right-size” their inventory must consider the impact of limiting inventory on sales both in-store and online.

Companies can pinpoint which assortments and inventory levels fit just right by testing new inventory levels and assortments in a subset of stores, and comparing their performance to that of similar stores.

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Convenience Stores Betting on Beverages

February 16th, 2017 | Posted by APT in Retail - (Comments Off on Convenience Stores Betting on Beverages)

A recent study from Convenience Store News found that purchasing beverages is one of the most common reasons to shop at a convenience store. Capitalizing on their status as a beverage go-to, many convenience stores are investing in new drink programs to drive traffic into stores and encourage customers to spend more. As c-stores increasingly bet on beverages, they must carefully evaluate the considerations accompanying each new program.

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#NRF17: Retail’s BIG Show Goes Out with a Bang

January 18th, 2017 | Posted by APT in Marketing & Media | Retail - (Comments Off on #NRF17: Retail’s BIG Show Goes Out with a Bang)

Although this year’s National Retail Federation (NRF) Retail’s BIG Show has come to a close, the buzz generated by the event is sure to carry on. With 35,000 attendees across retail companies from 94 countries, over 500 exhibitors, and more than 300 speakers, there is no shortage of NRF Show retail news.

APT: A Disruptor

For APT, this year’s show was particularly exciting. First, CEO Anthony Bruce was named a Disruptor on the NRF Foundation’s List of People Shaping Retail’s Future 2017. With his inclusion on the list, he is one of just 25 individuals honored as the best and brightest impacting the retail industry today. Bruce was recognized during the BIG Show at the NRF Foundation Gala.

“It is an honor to be recognized on the NRF Foundation’s List alongside such a dynamic and accomplished group of leaders,” Bruce said. “I look forward to continuing our work fueling innovation in the retail space, and enabling retailers to make decisions with confidence.”

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Brick-and-Mortar Has Got a Lot of Life Left

January 12th, 2017 | Posted by Haley Jackson in Labor & Operations | Retail - (Comments Off on Brick-and-Mortar Has Got a Lot of Life Left)

It’s not uncommon these days to see a retailer make headlines for shuttering physical locations, highlighting the trials of the brick-and-mortar retail business model. Yet, while e-commerce sales are growing quickly, they still only comprise 8.4 percent of total retail sales in the U.S. – physical stores remain the most important retail channel by far. (more…)

CSP: 5 Lessons Convenience Retailers Can Learn From Restaurants

August 16th, 2016 | Posted by Katheryn McKee in Labor & Operations | Pricing | Restaurants | Retail - (Comments Off on CSP: 5 Lessons Convenience Retailers Can Learn From Restaurants)

In a recent CSP article, APT SVP Marek Polonski outlines the following five lessons convenience retailers can learn from restaurants as they look to optimize their foodservice strategies:

  1. Run in-market tests to evaluate every new idea
  2. Rethink menus to keep up with new diner preferences
  3. Adjust staffing to optimize foodservice operations, while managing costs
  4. Craft pricing strategies to balance traffic and transaction size
  5. Introduce in-store technologies to create a more personalized experience

Polonski writes, “Winning in foodservice means thinking like the experts. Consider these lessons from restaurants, who have been in the business for years, and you may find the right balance.”

Learn more about how leading restaurants are using in-market experiments to fuel innovation across their business.

Information Age: The key steps to achieving data quality over quantity

August 5th, 2016 | Posted by Haley Jackson in Financial Services | Manufacturing | Retail - (Comments Off on Information Age: The key steps to achieving data quality over quantity)

In an article featured in Information Age, APT’s Marek Polonski discusses how businesses can make the most of the data already available to them to drive better decision making and increase revenue. He outlines how to make an organization’s data actionable in five key steps. The first? Don’t be a perfectionist when it comes to data collection. Click here to read about the other four.

APT CEO Anthony Bruce Discusses The Future Of Loyalty

May 4th, 2016 | Posted by Sarah Griswold in Retail | Uncategorized - (Comments Off on APT CEO Anthony Bruce Discusses The Future Of Loyalty)

In an article featured in Marketing Week, APT CEO Anthony Bruce provides his perspective on targeted loyalty offerings. “You have to ensure you’re changing behavior, not just offering the reward,” he says. Bruce goes on to discuss the increasing prominence of digital channels in loyalty delivery, explaining that “the [digital] trend is very much afoot today, and often new schemes don’t require the customer to have the plastic card with them.”

Five Steps To Master Loyalty Strategies

April 4th, 2016 | Posted by Sarah Griswold in Retail | Uncategorized - (Comments Off on Five Steps To Master Loyalty Strategies)

In an article featured in Convenience Store News, APT SVP Marek Polonski outlines steps that convenience retailers can take to maximize returns from their loyalty programs. “Getting real and reliable information about program performance in a rapidly changing environment can be extremely difficult, and obtaining it next month or next quarter is often too late,” he writes. “Executives need better, faster and more accurate insights today to maximize the success of tomorrow’s initiatives for all convenience retailers looking to win in loyalty.”

APT’s Software Suite Continues to Drive Value at Sunoco

March 30th, 2016 | Posted by Sarah Griswold in Retail | Uncategorized - (Comments Off on APT’s Software Suite Continues to Drive Value at Sunoco)

APT is pleased to announce that Sunoco has joined a number of leading convenience retailers, including Wawa, Maverik, Thorntons, and United Dairy Farmers, in extending and expanding its license of APT’s Test & Learn software to make more profitable decisions. In a recent article in Convenience Store News, Chris Williams, Vice President of Merchandising at Sunoco, discusses how Sunoco will leverage the software: “We will be analyzing the impact of adding Laredo Taco, the Stripes fresh Mexican foodservice concept, to additional locations to serve our customers and drive fuel customers into our stores. Similarly, we look forward to using the software to refine our promotional and merchandising strategies, as well as to generate more nuanced customer segmentations and smarter offers for our APlus Rewards program.”